Terms of Service
Last updated: July 2026
Definitions
Schakel: the service and connectors offered by Klappe Development. User: the business or person using a connector. Connector: an integration that synchronises data between two systems. Automation: a connector that runs on one sales channel, where Schakel performs the other half of the work itself.
Service description
Schakel offers connectors between sales channels and tools, including Bol.com → Shopify, Shopify → Moneybird and Bol.com → Moneybird. Depending on the connector, orders, inventory, shipments, returns, cancellations and/or invoices are synchronised. Other connectors are built on request.
Automations and mail to buyers
An automation sends mail to the User's buyers in the User's name and under the User's shop name, through the relay addresses the sales channel issues, and every mail carries an unsubscribe link. The User decides which mails are switched on and is responsible for their content and for the rules of the sales channel; Schakel acts as processor. Buyer details are kept until 18 months after the order. Invoices remain available for as long as the connector exists; the statutory retention duty rests with the User, who should download them before deleting the connector.
Subscription plans and pricing
Each connector has three tiers: a free tier with a monthly limit, and two paid tiers with a higher or unlimited limit. The amounts shown are confirmed before the start date and exclude 21% VAT. Every connector begins with a 30-day free trial; if you choose nothing afterwards you fall back to the free tier. Connectors built on request are quoted separately.
Payment terms
Billing runs through Moneybird with payment provider Adyen. Payment is possible via iDEAL, credit card or SEPA direct debit.
SEPA direct debit
With direct debit you authorise Schakel to collect the subscription amount periodically. You can reverse a collection within 8 weeks and withdraw the authorisation at any time.
Subscription and renewal
A subscription renews automatically each period until you cancel.
Cancellation
You can cancel at any time. There is no notice period and amounts already paid are not refunded.
Service availability
We strive for reliable operation but do not offer guaranteed availability (SLA). Maintenance and incidents may temporarily affect synchronisation.
Liability
Our liability is limited to a maximum of three months' subscription fees for the connector in question. We are not liable for indirect or consequential damages.
Intellectual property
All rights to Schakel and its underlying software belong to Klappe Development.
Changes to these terms
Changes are announced at least 30 days in advance.
Governing law and disputes
These terms are governed by Dutch law. Disputes are submitted to the competent court in Amsterdam.
Contact
Klappe Development: info@schakel.app · support@schakel.app